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Viva Raw
Maria Perez (New York, US)
I bought the 10 pound raw variety pack for cats: pork, rabbit, duck, beef.

I bought the 10 pound variety pack, which included pork, rabbit, beef and duck complete raw meals, for my two cats that are 10 1/2 years old. They are no strangers to raw, but about 2 years ago the formula was changed on their favorite raw brand, and it’s been hell ever since. Thank goodness we found Viva. The food arrived right on time and completely frozen. So far, the pork is a smash hit. By the end of the second day, they were eating 40% Viva. I don’t recommend anyone else move this quickly, but I knew it would be okay for them. I added a little Weruva pumpkin because their previous raw had a lot of vegetables, and I wanted the transition (and their poops) to be smooth. And so far, it’s been wonderful. Also, I’m not spending 30 minutes picking out dangerous sharp bones from their meals. The pork has been pretty smooth. I’m hopeful that they will love the other proteins as much as the pork!

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Viva Raw
Shobhali Thapa (Madison, US)
Immediate difference in poop quality!

As a dog human (and as a human!), I understand that poop gives us a ton of information about how the internal body system's doing. And so, I don't know about you, but I'm quite poop-obsessed when it comes to my dog! I'm still in the transitory phase of Viva - and I wasn't expecting to see any change at all at this point, but quite literally within 2 days there was a visible difference in her mucus content reducing drastically and the poop firming up! My rating's a 4 solely because the price is a little steep - but hey, only the best for her :)

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Viva Raw
Anonymous (Winchester, US)
Highly recommend!

I am a TICA registered sphynx breeder who has been feeding raw food for 6 (ish) years. I have been seeing Viva Raw ads and finally decided to give it a try, and I am so glad I did! My cats love the different proteins and the convenience is top tier! Having food automatically arrive at my door every month makes my life a lot easier. Thank you Viva raw.

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Viva Raw
Anonymous (Birmingham, US)
My cats love it!

I have two kittens and they go crazy for the viva raw food. Their favorite is the chicken. I already notice a difference in their stool, fur and overall health. I’m very happy with switching their diet to raw food.

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Viva Raw
Sadie Underwood (Philadelphia, US)
Great food, my cat loves it

Great food, my cat loves it. He transitioned just fine. I mix it with a little warm water to make it easier to eat since he only has a few teeth. Getting it however stresses me out, I wish there was a way to select a day or two for estimated arrival. I work 10 hr shifts and am so anxious one of these times it’s going to end up sitting at my door for hours while I’m at work and spoil.

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Viva Raw
Holden (Jacksonville, US)
Great Cat Food

My cat is loving the new raw food. She was throwing up a lot before so I knew I needed to feed her raw for the proper nutrients and Viva has been great. She practically inhales it.

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Viva Raw
Robert D Uhren (Asheville, US)
Great food, reasonable price, and it's helping my cat feel better

My boy cat Arthur has gotten pickier about food in recent years and seems to be more sensitive to the standard canned food lately. He's unfortunately lost 2 lbs, so I switched him to Viva and he actually eats all the food now, minus the random sinewy bit here and there. Plus he hardly throws up at all anymore. He's still picky about the flavors; He absolutely LOVES the rabbit and beef. He's less enthusiastic about the duck and seems to go either way on the chicken and turkey depending on his mood that day. I don't get the pork just because I don't think pork is a great thing for them to be eating. All the food seems to get eaten even for the flavors he's not quite as enthusiastic about which was definitely not the case with canned food. Overall since there's less waste with Viva, and it's got a higher protein content, I think I'm actually saving money feeding him Viva instead of standard canned food. I've gotten two orders so far and both times the temperature on the meats was good, much of it was still frozen and the thawed bits were all colder than 40°F. Only minor complaint is my Viva container came with one of the tabs broken off the lid, so it doesn't close quite as nicely as it would otherwise. And having to keep the food frozen/refrigerated the whole time isn't quite as convenient as cans, but feels worth it. From my experience so far, I'd definitely recommend Viva.

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Viva Raw
Tracy Pickral (Charlotte, US)
He LOVES it

He LOVES it. I didn’t even need to titrate him in. He ate the raw food from around his old kibble. He has got so much more energy. He used to just lie around but now he zooms through the house like a mad man. I am astonished by the changes it has made. I am glad I gave Raw a chance. I really love the fact that it has the nutrients already added to the meals and not have to add anything to it. This seems to be a quality product and can’t wait to see other improvements to his health. Thank you so much for giving my little guy some zest of life.

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Viva Raw
Trish Pleasant (Gulf Breeze, US)
Great food. Terrible service. Cancelling.

Three stars: I averaged up from 2.5, 5 for the food itself and 0 for customer service. My first regular order came thawed and bloody. The ice packs were liquid and warm. I went through ALL the channels. I called. I emailed. I used the chat button in the bottom corner. Someone left a phone message
Saying they would follow up with an email asking for info. Crickets! Nothing!
My dogs love the food from the introductory package, but unless Viva Raw can deliver the food in good condition, or at the very least, stand behind their product, I am going to have to cancel. I have $200 worth of rotten meat in my freezer waiting to go back to Viva Raw.

Hi Trish,

Thank you for taking the time to share your experience. We’re very sorry for the condition your order arrived in and, especially, for the frustration caused by not receiving the follow-up you were expecting after reaching out through multiple channels.

We completely understand how concerning it is to receive thawed, warm food and then feel like you’re left waiting for support. Our team has reached out directly and is working to make this right.

We truly appreciate your kind words about the food itself and that your dogs enjoyed the introductory order. We’re sorry this delivery experience did not reflect the level of service we aim to provide, and we appreciate the opportunity to address it. 💜

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Viva Raw
Maeve Thistel (Lancaster, US)
My cat Steve is picky and I have never seen him

My cat Steve is picky and I have never seen him SO EXCITED to eat.

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Viva Raw
Christina s penna (West Babylon, US)
They love it

The kitties love it I was afraid because they are picky eaters but, it seems like the transition won’t be too hard. The hard part is getting them to eat the old food and not only the new food so they don’t wreck their stomachs

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Viva Raw
Mackenzie Christian
Horrible customer service, fraudulent.

My order was not delivered due to FedEx saying the box was damaged and they are not willing to replace it or refund me. They only offered me a partial credit towards my “next order”…having to go through my bank to get a refund for a product I never got is crazy.

Thank you for taking the time to share your experience, Mackenzie. We’re truly sorry for the frustration and disappointment caused by the issues with your shipment and the way the situation was initially handled. We understand how upsetting it is to expect an order and then have the delivery experience fall short, especially when the package is affected in transit.

We’ve been in direct contact with you to review what happened and work toward a resolution, and we appreciate the opportunity to continue addressing your concerns. Your feedback is important to us, and we’re taking it seriously as we review both the delivery experience and how we can better support customers when issues like this occur.

We sincerely apologize that your experience with Viva did not meet the level of service we aim to provide, and we remain available to help with any remaining concerns. 💜

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Viva Raw
Julieta Cruz (Boston, US)
Affordable, Nutritional, and Convenient

I’ve had a great experience with Viva Raw. My cat is 4 months old and started with this raw food at 12 weeks. So far she loves the flavors, her fur is super soft and her stools are small, firm and don’t smell bad at all.

I also love the convenience of having the food delivered to my home, and the price is comparable to middle tier wet canned foods that I could find in my local pet stores.

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Viva Raw
Melissa Trigg (Converse, US)
We just started Viva raw and I am very happy with it!

We just started Viva raw and I am very happy with it! I used to do my own prep for feeding raw back in the day, but I don’t have the time or freezer space like I used to. This premade is so convenient and easy to store. It ships and delivers quickly. The thawing container helps tremendously too. My girl, Ziva is loving it as well! Her stool has improved so much!! So far one of the best balanced premade raw so far!

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Viva Raw
William Holden (Jensen Beach, US)
Give it a shot

On our 2nd order from Viva for our maine coon kitten and we’ve been happy so far. The food has been packaged and shipped nicely, orders have arrived frozen solid and we live in the south Florida heat. We had a flavor our cat didn’t eat during the initial trail and Viva stood behind their promise and credited our account for it. It’s a little on the expensive side but we find it worth it. Our cat enjoys the beef the most!

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Viva Raw
Anonymous (Santa Ana, US)
I've tried several subscriptions for my dog but

I've tried several subscriptions for my dog but decided to stick with Viva for the customizable plans and similarly to an Amazon subscription you can adjust how much you get and how often! That really won me over because in this economy having to constantly cancel or worry about affording it every couple weeks is rough. I want my dog to have great food while having the flexibility to adjust how much we get and how often. So thank you Viva for thinking of every dog parent.

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Viva Raw
Leslie (High Point, US)
My cat loves raw chicken breast, so I figured

My cat loves raw chicken breast, so I figured she’d like this stuff. But as I suspect that she would not even go near the bowl. I tried to put a little bit in there with her regular food and she wouldn’t even come near her food area. The smell alone is very harsh and she said no. And as soon as I took it out and I gave her her own food again she ate her food not in the same bowl with yours. I was hoping she would acclimate. She wouldn’t even sniff it wouldn’t try it so now I’m stuck with $40 worth of frozen food that is taking up room in my freezer. I’m gonna try to give it away or sell it because I can’t use it. I tried, but I kind of knew if this was gonna happen.

Hi Leslie, thank you for taking the time to share your experience. We’re sorry to hear your cat wasn’t interested in the food, especially after you tried mixing it with her regular meals and giving her a chance to adjust. Cats can be very particular about new smells, textures, and flavors, and sometimes a gradual introduction can take a little time. Our team has reached out directly to help review your first order and make sure you’re supported. We really appreciate you giving Viva a try and sharing your feedback with us. 💜

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Viva Raw
HOLLY (San Antonio, US)
THEY CHARGED MY ACCOUNT $193 so I WENT NEGATIVE

THEY CHARGED MY ACCOUNT $193 so I WENT NEGATIVE IN MY BANK ACCOUNT. I DONT WANT OR NEED THE FOOD ESPECIALLY FOR THAT COST. I’M UNABLE TO LOG INTO MY ACCOUNT TO EVEN CHECK THE STATUS OF MY SUBSCRIPTION. I NEED A REFUND. Are yall going to pay for my overdraft fee also??!!! IVE TEXTED CALLED AND EMAILED CUSTOMER SERVICE TAKES FOREVER TO RESPOND

Hi Holly, we’re very sorry for the frustration and stress this experience caused, especially with the unexpected charge, difficulty accessing your account, and delays in reaching our team. Our team has already taken care of the order cancellation and refund. For future reference, we also offer a self-service option through our website that allows customers to review and cancel eligible orders before they move too far into fulfillment. We completely understand that this experience was frustrating, though, and we’re glad we were able to get the cancellation handled for you directly. We truly appreciate you bringing this to our attention and are sorry again for the inconvenience.💜

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Viva Raw
Fran Bravo (Ridgecrest, US)
Worst nightmare ever! Be careful

Worst experience ever! I really hope they don’t delete my review.

I bought this food for my six cats and followed the instructions exactly. Today, all six of my cats are sick with vomiting and diarrhea. I’m extremely worried because I take very good care of my cats, and now every single one of them is sick after eating this food.

I purchased both the rabbit and duck varieties. If you’re considering buying this food, please be very careful. I don’t think this is something you should simply buy and start feeding without doing some research or consulting your veterinarian first.

All six of my cats ate it, and all six are now terribly sick. This has been an awful and very concerning experience.

Thank you for taking the time to share your experience, Fran. We’re very sorry to hear that all six of your cats experienced vomiting and diarrhea after trying the Rabbit and Duck recipes, and we completely understand how concerning this must have been. While some mild digestive upset can occasionally occur during a food transition, especially when introducing a new diet, we take reports like yours seriously. We’ve reached out to you directly by email so we can learn more about what happened, provide additional support, and make sure your concerns are properly addressed. We sincerely hope your cats are feeling better soon. 💜

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Viva Raw
Jennifer Kelley (Boston, US)
Fabulous Customer Service

I had a great experience with Viva Raw, even though my cats ultimately decided raw food wasn’t for them. I was really hoping they’d make the switch, but they just wouldn’t take to it despite my efforts to introduce it slowly.

What impressed me most was Viva’s customer service. The refund process was completely seamless, and they honored their guarantee with no hassle at all. It’s clear they stand behind their product and care about their customers.

While I wish my cats had loved the food, I wouldn’t hesitate to recommend Viva Raw based on the quality of their service and the positive experience I had with the company.

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Viva Raw
Lana Stapleton (Irving, US)
My 22 year old is not a fan.

It isn’t the company’s fault, but my old man will not have anything to do with any flavor of this food. Back to the drawing board to find something he might eat.

Thanks so much for sharing your experience, Lana. We’re sorry to hear your senior kitty hasn’t taken to the food, especially after trying different flavors. Some cats can be very particular with new textures and aromas, so we often recommend a very gradual transition, starting with about 5% Viva mixed into their current food and slowly increasing from there as they become comfortable. We’ve also reached out to you directly by email so we can offer some additional support and help however we can. 💜

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Viva Raw
Reynalyn Callejo (Bonney Lake, US)
My little gal Noodle LOVES her raw food.

My little gal Noodle LOVES her raw chicken, turkey, and duck, and eats so well. She's been eating raw ever since she came to live with us, and from day 1, has licked her plate clean at every meal.

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Viva Raw
Lindsay (Medford, US)
Nice to have full ingredient benefits, not just

Nice to have full ingredient benefits, not just meat like other brands. Love the portion sizes even for my small dog.