Based on 1676 reviews
90%
(1508)
4%
(74)
2%
(36)
1%
(14)
3%
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D
Viva Raw
D.N. (Sioux Falls, US)
Great food with wonderful customer service

My puppy loves the turkey and beef puppy food and is doing very well. I transitioned to a new protein too early. I asked Viva about this and Dallas gave great advice.

D
Viva Raw
D.L. (Jeffersonville, US)
Great company!

Second order is on its way! Website is full of great information for transitioning to raw. Love their calculator. Everything you need to know about feeding raw is right there for you to read. My email questions to them are answered promptly which realy helps make decisions right away, not two wks later. Love the new labeling. Will continue using Viva raw. One of my persians took to raw immediately.. my younger boy not so much; taking him slow, but consistant.

S
Viva Raw
S.S. (Yankton, US)
Great Service

Unfortunately my cats did not like the food. I currently feed them raw (a different brand) and I really liked the idea that Viva is in a more natural state but my ultra picky cats would not eat it. I am a bit sad about it. That being said, Viva stands behind their product and gave me a full refund on my initial order. It's wonderful that you don't have to worry about trying new foods on picky eaters and being left holding the bag. You can make the jump to raw and reap all the rewards better food can do for your pet.

n
Viva Raw
n.s. (San Diego, US)
Best food for cats with IBD and Diabetic

This food chnaged everything in my 14 years old cat with Diabetic and IBD . Now everything is under control. Wont switch to nothing else

T
Viva Raw
T.J.
Loves the chicken

Ozzie came to me already eating Viva. I debated whether to switch due to concerns about recalls, but it became obvious that he loves the food. I ordered the starter pack of chicken and he really does enjoy it. The package peels open at the corner and I store it in a ziplock bag for now, but may use a sealable container next time. The food is easy to thaw and store. I have a special section of my freezer to store it. I make sure to wash my hands, the food bowl, and counter area when finished.

A
Viva Raw
A.Q. (Anaheim, US)
My cats are picky sometimes

I got this for my cats because I wanted them to try something new and healthy. I have 2 cats and both of them liked the chicken but not the turkey. One of my cats also enjoyed the beef but my other cat didn’t. At first they seemed to like it but then didn’t. They stoped eating it I tried giving it to them different ways but still nothing. I couldn’t get them to eat it again sadly. But I would say overall give it try every cat is different.

Hi Ana,

Thank you for your feedback!

We’re glad to hear that they enjoyed the Chicken, and it looks like we were able to share our Clean Bowl Policy with you when you reached out earlier!

We know that cats can be a bit trickier to transition, and just like humans, each pet has their own food preferences, but we really appreciate you giving us a try! If you still have some food left, feel free to keep it and offer it again later—it stays fresh in the freezer for at least 6 months.

If you have any questions or need anything else, don’t hesitate to reach out!

D
Viva Raw
D.L. (Jeffersonville, US)
Great!

Transitioned my 2 persian boys from dry to canned wet. Now transitioning both to raw. One boy took to it right away, but my 14 month old boy has gone backward from raw to canned. Starting his transition over again. Great shipping, fast and complete.

C
Viva Raw
C.K. (Sterling, US)
Made my dog sick

My dog is used to the raw diet but for some reason this brand made her incredibly sick. I tried to make it work for 2 months but she was just vomiting constantly. Stopped giving her this brand and she's back to normal.

Hi Chris,

We’re so sorry to hear that your pup isn’t feeling well.

Gastrointestinal upset can occur for a variety of reasons, whether it’s due to sensitivity to an ingredient we use, something your pup may have picked up in their environment, eating too quickly, or transitioning too rapidly to a new brand or diet. We completely understand your concern and want to help.

We’ve sent you an email to gather some additional information, as it looks like we haven’t yet corresponded with you about this issue. Understanding more about your pup’s situation will help us provide the best possible support.

Please keep an eye out for that email, and we’ll be on the lookout for your response!

J
Viva Raw
J.H. (Yakima, US)
Pooping solid now 👌

My bangal cat absolutely loves the chicken, duck, and rabbit, didn't really like the turkey tho. So for over a year now my cat has had diarrhea, vet tested poop (2 different vets) 3 times, all came back negative for everything including giardia, so finally I changed my cats diet to viva raw food and since then she has had solid poop and its going on 2 months now :). I'm the happiest cat parent ever, so happy that my cat is happier, and the healthiest I've seen her in over a year now. 😊 I started out with 10lbs of each flavor, learned what she liked, then ordered 40 more lbs. I'm sorry to say that although my bangal and I love viva raw I'll be switching to making it myself, because of price. Bought another bangal and he eats about 6 1/2 Oz by himself, can't keep up with the cost. .

M
Viva Raw
M.S. (New York, US)
Kitten likes it

My four month old Russian. Blue kitten likes the food very much. The only thing is the size of the packages, it’ll be so convenient if you had a smaller package like 0.50 lbs.

M
Viva Raw
M.W. (Chicago, US)
My dog loves Viva Raw

My little Havanese Rosa gobbles up all Viva Raw ground complete diets in the cooling category. I love that the protein sources are human grade and sustainable and that the other ingredients are organic. I only wish there were smaller packages, do I don't have to partially thaw and cut up and refreeze in the smaller portions she needs. I often mix 2 protein sources together or add other products as toppers, so smaller packages would be helpful.

M
Viva Raw
M.W. (Minneapolis, US)
Excellent

We had gotten a box of Viva for my daughters therapy cat, Ollie. Unfortunately we just found out he has a rare heart condition called Restrictive Cardiomyopathy, and he is in heart failure. He is only 8yo, and I guess his heart caught up to him. I needed to cancel all of our future shipments, and when I emailed to do so, I was met with care and empathy. There was no trying to give me offers of XYZ and pandering for me to stay. That meant a lot to me. The food that Ollie has eaten, he has loved! Thank you Viva, I hope I can order again someday. Goodbyes are so hard…

A
Viva Raw
A. W. Smith (Alexandria, US)
Cat hated; messy to measure out

While my Dog enjoyed the food, she'll literally eat anything. I felt like a butcher handling the raw meat in the difficult packaging, dripping blood everywhere in the attempt to measure food. Unsanitary, inconvenient. My cat refused to eat the food.

Hi there,

Thank you for your feedback! We’re thrilled that your pup loved her food, but we’re sorry to hear about the issues you encountered and that your kitty hasn’t taken to it yet.

We’ve sent you an email with some follow-up questions to gather more details about the packaging issues you experienced. Our goal is always to make things as smooth as possible for our customers.

Cats can be a bit tricky when it comes to transitioning to new food, and we understand it might take a little extra time. In the email, we’ve also included some tips and tricks that have helped other cat parents—fingers crossed they work for you too!

If you have any more questions, don’t hesitate to reach out. We’ll be keeping an eye out for your response!

T
Viva Raw
T.K. (Red Lion, US)
Maincoon cat loved it!

I ordered 10 lb variety pack for my 8 months old Maincoon. She likes it and runs to the fridge every time. The only thing i would change is make smaller sealable portions. Now i cut each pack myself and reseal into smaller portions. But thats not a deal breaker.

C
Viva Raw
C.P. (Wickenburg, US)
My 3 - Argy, Rudy & Ashii

WOW! Okay, we are still going through some transition, but all of them are coming around to the change. I am feeding a freeze-dried at night to supplement, but their primary meal in the morning is raw. I think after years of having free feed kibble, the older cats aren't trusting the evening meal. But, I'm working on it. One of the boys has some undiagnosed issues: bad breath, allergy type stuff, too. I'm starting to see positive change there. That's encouraging. I'm happy with the complete raw. I believe the cats are happy with the complete raw. We are on the natural journey! 😄

R
Viva Raw
R.G.C. (Norfolk, US)
Yummy

My two four legged children enjoyed. They couldn’t be more happy.

C
Viva Raw
C. (New York, US)
Good and requesting for a smaller portion

Hi. Satisfied with my first order of 5 kinds (10 lbs) of Viva.
One thing I would like to ask is that it would be better if the package is a smaller portion. My dog is 22 lbs. When I thaw 1 lb, it should be put in the refrigerator for about 5 days. Would be good if you provided it in 0.5 lbs or so. Thanks!

a
Viva Raw
a. (San Francisco, US)
decent food but cats are grazers

After transitioning, my cats will eat the food but not happily. I've tried a lot of things like adding broth, heating the food, adding toppers, but nothing seems to take. They will take a few bites and rarely finish food within the allotted time leading to a lot of food needing to be thrown away. I do think my cats have better stools and their coats feel nicer from raw food - I just wish they enjoyed it a little more!

Hi Allison,

We’re sorry to hear that your kitties aren't enjoying Viva as much as we'd hoped!

Cats can take a bit longer to transition to new food compared to dogs, but we understand that sometimes, despite trying everything, Viva might not be the right fit for them. If you could email our customer service team at info@vivarawpets.com, we’d be more than happy to offer some additional tips and tricks that have helped other cat parents in similar situations.

And if nothing seems to work, we're more than happy to honor our Clean Bowl Guarantee with your first order!

We’ll keep an eye out for your message!

M
Viva Raw
M.B. (Henderson, US)
Viva Raw Chicken

Got my first order - one package was not vacuum sealed. Wasn’t sure if I wanted to use it, because I was just switching his diet. Had to just trash it. Couldn’t risk it being bad. Still trying to switch him. Got second 10 pounds but cannot get past the 50/50 mixing.

Hi Mark,

We're really sorry to hear about the package and the challenges with transitioning!

If you could send an email to our customer service team at info@vivarawpets.com, we'd love to help troubleshoot with some tips and tricks that have worked well for other customers. We're also happy to credit you for the package you had to toss.

We’ll be on the lookout for your message!

B
Viva Raw
B.J. (Wilmington, US)
I love it, they love it

My cats are super picky. About 9 years old each of them. I've had them on raw food since they were 7 or 8 months old. Over the last 9 years we've cycled through a few different raw food companies for cats.

From what I can tell, they love this the best. And they are very happy with the variety you guys offer.

Thanks so much and hopefully no more switching from here! Variety might be the thing that keeps them coming back!

R
Viva Raw
R. (Lee, US)
Kitties devour it!

I feed this to all my foster kittens. They gobble it up and it clears up any digestive issues in a few days. It’s the best!

A
Viva Raw
A.h. (Glen Burnie, US)
Great food but my picky cat won’t touch it

So it came in dry ice and it was frozen and well packed. I wish it wasn’t packed in a big pack but had dividers. I thawed the duck first cause my Kiki loves duck stuff but my cat literally jumped back put his hair up on his back like the food was something that scared him. He did this every time I tried to give it to him. Then I thawed out the pack of chicken. Tried to make sure he was good and hungry and this time he just sniffed and turned right away. I tried heating it for a few seconds, mixing it with his other food and nothing. He wouldn’t touch it. He has always been very picky. Im so upset cause I thought the food would really help his hair loss.

Hi Angela,

We are so sorry to hear that Kiki is giving you a tough time transitioning to Viva!

Unfortunately, cats tend to be pickier when switching food. They rely so much on a sense of comfort that when even the smallest change happens, they are thrown off by it and can sometimes protest!

We sent you an email with some additional tips and tricks that we found work well with kitties, but if those still don't work, please let us know! All first orders come with a 30-day Clean Bowl Guarantee, and we would be more than happy to refund anything he isn't taking to!

W
Viva Raw
W.V. (Lexington, US)
My cats love your food. They come running in the morning and evening..

I tell you this, my cats love your food. I don't have to bait them in at their meal times. They start eating and only stop after licking the bowls clean.

L
Viva Raw
L.H. (Chicago, US)
All Paws Up!

My boy gives Viva Raw food an all 4 paws up review. He is thriving on this food and I'm so glad I switched him to Viva.

L
Viva Raw
L.C. (Marina, US)
My cat loves most of the flavors

My cat loves all of the flavors except beef (because I haven't bought it). I really like feeding the rabbit because I've noticed the texture is less mushy and more firm and it appears to have less blood content in the meat. This time we added the newest flavor Guinea Fowl and Duck, it was a lot pricier than the other flavors, I'm sure my cat will love it though. I was surprised to see they included a nice slow feeder that can be chilled in the freezer! Really loving viva so far this is my 2nd order (8 week supply).